Admin

Configure Beanstalk SVN Integration

To set up Beanstalk integration you will need to add a webhook for Tickd to your Beanstalk SVN repository and set up a Beanstalk integration in Tickd. Note that Tickd currently only supports integration with SVN repositories hosted in Beanstalk. Mercurial repositories are not supported. To set up Beanstalk SVN integration in Tickd: Open the… Read more »

Configure Bitbucket Integration

To set up Bitbucket integration you will need to add a webhook for Tickd to your Bitbucket repository and set up a Bitbucket integration in Tickd. Note that Tickd currently only supports integration with Git repositories hosted in Bitbucket. Mercurial repositories are not supported. To add a webhook to your Bitbucket repository: Go to the… Read more »

Configure GitLab Integration

To set up GitLab integration you will need to add a webhook for Tickd to your GitLab repository and set up a GitLab integration in Tickd. To add a webhook to your GitLab repository: Go to the home page for your GitLab repository on the GitLab website. Click on the Settings menu item in the… Read more »

Configure GitHub integration

To set up GitHub integration you will need to add a webhook for Tickd to your GitHub repository and set up a GitHub integration in Tickd. To add a webhook to your GitHub repository: Go to the home page for your GitHub repository on the GitHub website. Click on the Settings tab at the top… Read more »

Create a user

To create a new user: Open the admin projects page by clicking the Admin link in the menu bar at the top of the page. Open the Users administration page by clicking the Users link in the Admin menu in the left panel. Click the create user icon at the top right of the user… Read more »

Set the default assigned user for a project

If a default user is set for a project, the user will be set as the default assigned user when creating tickets for the project. To set the default assigned user: Open the admin projects page by clicking the Admin link in the menu bar at the top of the page. Click on the required… Read more »

Set the default milestone for a project

If a default milestone is set for a project, tickets created for that project will have the milestone set as the default value. Note that if you create a ticket on the milestone page, the default value will be that milestone and not the project default. To set a project default milestone: Open the admin… Read more »

Set a user’s access to projects

A user with Administrator permissions can grant any user access to any project. Permissions can be set for a user in the user administration page as described here and can be set for the project in the project administration page. Users with manager access to projects can also set user access to these projects. To set… Read more »

Set user access to a project.

A user with Admin permissions can assign any user to any project. Permissions can be set for a project in the project administration page as described here and can be set for a user in the user administration page. Users with manager access to projects can also set user access to these projects. To set user… Read more »

Set a project auto tag

If the Auto Tag is set for a project, the tag will be added to all tickets created in that project. The tag will not be automatically added to existing tickets or tickets moved from other projects. To set a project Auto Tag: Open the admin projects page by clicking the Admin link in the… Read more »