If a default user is set for a project, the user will be set as the default assigned user when creating tickets for the project.
To set the default assigned user:
- Open the admin projects page by clicking the Admin link in the menu bar at the top of the page.
- Click on the required project to open the project page.
- Click the Settings tab at the top of the page.
- Select the required user in the Default Assigned User field.
- Click the save button to set the default user. A success message will be shown confirming that the project has been updated.
Permissions Required: Admin users only
- Administration Overview
- Project Overview
- Ticket Overview
- User Assigned Tickets
- Assign a ticket to a user